business news in context, analysis with attitude

The Big ideas Session that I moderated yesterday at NRF 2024 in New York City focused on how Schnucks is incorporating Connected Workforce technology into its stores.  But it was a story from Tom Henry, the retailer's Chief Data and Deputy Chief Information Officer, that underlined other, critical ways in which Schnucks is empowering its workforce to achieve superior results.  The focus:  a checkout person named Ruby.