The continuing goal of "The Innovation Conversation" is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory ... and one that Tom Furphy - a former Amazon executive, the originator of Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers - is uniquely positioned to address.
Tom and KC today focus on two innovations being tested by numerous retailers - retail marketplaces and retail media networks. They focus on how retailers are using these tools to grow sales, margins and profits, but also look at how it can be a mistake if the concepts are not integrated into a retailer's core value proposition. At the core is retailer intent, and the degree to which businesses are transactional and/or relational in their approach.
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