The continuing goal of "The Innovation Conversation" is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory ... and one that Tom Furphy - a former Amazon executive, the originator of Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers - is uniquely positioned to address.
This week, Tom and KC discuss a series of retail-centric innovations - a suburban Amazon Go store, a new Amazon fashion format, Instacart's new credit card, 7-Eleven's new subscription program, and more - within the context of a constantly quickening pace of innovation that challenges every business. They suggest that innovation can take many forms, and that the most impactful innovations will always be customer-driven.
If you'd like to listen to The Innovation Conversation as an audio podcast, click below.