Yael Cosset, the CIO at Kroger, joins us today for this conversation that is part of a series of chats with industry luminaries, timed to MNB's 20th anniversary. Cosset talks about how Kroger continues to define "essential" in its customer-facing initiatives, and about how the company does a better job talking about its "big swings," and needs to be more effective at communicating about the daily innovations and advances that it makes in making its customers lives better.
If you want to download and listen to this conversation as a podcast, click below.
