The goal of "The Innovation Conversation" is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory ... and one that Tom Furphy - a former Amazon executive, the originator of Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers - is uniquely positioned to address.
Tom and KC discuss the top leadership changes at Instacart, as the company has brought in two former Facebook executives to run the company. What do these changes tell us about Instacart's strategic and tactical future? And, based on what we've learned about Facebook's culture and priorities from a whistleblower's compelling Senate testimony and media interviews, do the Instacart changes suggest a pattern that could be bad news for its retail clients and their customers in the long term?
If you're interested in listening to an audio version this Innovation Conversation, you can do so here (or can download this file):