business news in context, analysis with attitude

There is a new NPR/Robert Wood Johnson Foundation/Harvard T.H. Chan School of Public Health poll saying that "at least half of households in the four largest U.S. cities - New York City (53%), Los Angeles (56%), Chicago (50%), and Houston (63%) - report facing serious financial problems during the coronavirus outbreak."

The report goes on:

"Serious problems are reported across a wide range of areas during this time, including depleting household savings, serious problems paying credit card bills and other debt, and affording medical care.

"Many of these problems are concentrated among Black and Latino households, households with annual incomes below $100,000, and households experiencing job or wage losses since the start of the outbreak. Serious financial problems during the coronavirus outbreak are reported by majorities of Black households in New York City (62%), Los Angeles (52%), Chicago (69%) and Houston (81%). Serious financial problems are also reported by majorities of Latino households in New York City (73%), Los Angeles (71%), Chicago (63%), and Houston (77%) during this time. In addition, majorities of households with annual incomes below $100,000 report facing serious financial problems in New York City (65%), Los Angeles (64%), Chicago (59%), and Houston (72%) during the coronavirus outbreak.

And:

"In healthcare, significant shares of households in New York, Los Angeles, Chicago, and Houston report household members have been unable to get medical care for serious problems when they needed it during the coronavirus outbreak, and they have faced negative health consequences as a result.  Since the start of the coronavirus outbreak, 19% of New York households, 20% of Los Angeles households, 23% of Chicago households, and 27% of Houston households report anyone in their household has been unable to get medical care for a serious problem when they needed it. A majority of these households with anyone who has been unable to get care when needed (New York City – 59%, Los Angeles – 63%, Chicago – 55%, Houston – 75%) report negative health consequences as a result."

KC's View:

These figures are disturbing in so many ways, but let me bring it back to the conduct of commerce…

These are your customers.