Content Guy's Note: The goal of "The Innovation Conversation" is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory ... and one that Tom Furphy - a former Amazon executive, the originator of Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers - is uniquely positioned to address.
Tom Furphy and Kevin Coupe talk today about the importance of not just learning the lessons being taught by the pandemic crisis, but quickly applying them to the competitive situation at hand. It is a cliche, but it is absolutely true - the pandemic that is upsetting buying habits, shopping preferences and reshaping customer behavior in both a micro and macro sense, is an enormous opportunity - and to the speedy innovators will go the spoils.
