Regarding the fellow arrested for abusing (to say the least) Walmart’s return process, one MNB reader wrote:
How in the world did Thomas Frudaker wait in the return line of over 1,000 Walmart stores and not slit his wrists? (Answer: $1.3M of course…)
One has to wonder if Walmart shouldn’t receive some pointers on “best practice returns” in exchange for a Thomas receiving a lesser sentence.
I’m not at all supporting in-store theft. But, I’m half-serious about this – there can’t be that many others with the experience Thomas accumulated…..its not only a lot of stores but high dollars / store too.
Like I said. Walmart need to do an Alexander Mundy.
We had a piece about Walmart’s Sam’s division developing a new small-store format, leading one MNB reader to write:
From what I’ve read, sounds like this may be a format designed to compete with Aldi-type store formats?
Maybe. But I still think they need to find ways to link it to Jet.
On another subject, from MNB reader Yvonne Manganaro:
Kevin, loved the comment on the Costco parking lot hosting the Amazon Treasure Truck. The first time I saw one was in a Rick Caruso center in Encino, CA. The truck was parked near the Starbucks…and about two hundred feet from a Ralphs! If I was the Ralphs manager, I would have been pissed! That’s a big conversation between Costco Real Estate and their landlord (giving the benefit of the doubt that it wasn’t Costco that approved the decision).
From another reader:
You picked up on something I missed – the Amazon truck in the Costco lot. In my defense I did have a similar reaction the first time I encountered Amazon lockers in my neighborhood Safeway.
Responding to our obit about Charles Hooley, MNB reader Bob Vereen wrote:
As a native of Stillwater, MN, and a class mate of Bob Tuesdon and his wife, Barbara Hooley, I was sorry to read about Charles Hooley’s death. I can remember visiting one of the early Cub stores in Hudson, WI., on behalf of a local hardware retailer who wondered if he should open in the same shopping area. Would Cub bring a lot of traffic or not was the question.
Regarding the expected increase in M&A activity, one MNB reader wrote:
Every time, in every industry, when consolidation happens and companies get Bigger it means more opportunities for entrepreneurs. The Bigger product companies always aim for the middle – look at Budweiser. Huge opportunities for craft beer emerged. Bigger companies struggle with customer service – hence the emergence of Southwest Airlines. Large hotel chains recognize the danger and are creating new craft banners to appeal to different segments.
Bigger companies are more profitable in a stable, unchanging business. The miracle of capitalism is that there are no stable, unchanging businesses.
How in the world did Thomas Frudaker wait in the return line of over 1,000 Walmart stores and not slit his wrists? (Answer: $1.3M of course…)
One has to wonder if Walmart shouldn’t receive some pointers on “best practice returns” in exchange for a Thomas receiving a lesser sentence.
I’m not at all supporting in-store theft. But, I’m half-serious about this – there can’t be that many others with the experience Thomas accumulated…..its not only a lot of stores but high dollars / store too.
Like I said. Walmart need to do an Alexander Mundy.
We had a piece about Walmart’s Sam’s division developing a new small-store format, leading one MNB reader to write:
From what I’ve read, sounds like this may be a format designed to compete with Aldi-type store formats?
Maybe. But I still think they need to find ways to link it to Jet.
On another subject, from MNB reader Yvonne Manganaro:
Kevin, loved the comment on the Costco parking lot hosting the Amazon Treasure Truck. The first time I saw one was in a Rick Caruso center in Encino, CA. The truck was parked near the Starbucks…and about two hundred feet from a Ralphs! If I was the Ralphs manager, I would have been pissed! That’s a big conversation between Costco Real Estate and their landlord (giving the benefit of the doubt that it wasn’t Costco that approved the decision).
From another reader:
You picked up on something I missed – the Amazon truck in the Costco lot. In my defense I did have a similar reaction the first time I encountered Amazon lockers in my neighborhood Safeway.
Responding to our obit about Charles Hooley, MNB reader Bob Vereen wrote:
As a native of Stillwater, MN, and a class mate of Bob Tuesdon and his wife, Barbara Hooley, I was sorry to read about Charles Hooley’s death. I can remember visiting one of the early Cub stores in Hudson, WI., on behalf of a local hardware retailer who wondered if he should open in the same shopping area. Would Cub bring a lot of traffic or not was the question.
Regarding the expected increase in M&A activity, one MNB reader wrote:
Every time, in every industry, when consolidation happens and companies get Bigger it means more opportunities for entrepreneurs. The Bigger product companies always aim for the middle – look at Budweiser. Huge opportunities for craft beer emerged. Bigger companies struggle with customer service – hence the emergence of Southwest Airlines. Large hotel chains recognize the danger and are creating new craft banners to appeal to different segments.
Bigger companies are more profitable in a stable, unchanging business. The miracle of capitalism is that there are no stable, unchanging businesses.
- KC's View:
