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• The Boston Globe reports that Staples has named Joe Doody, president of its North American commercial unit, to be the company's vice chairman, "with a mandate to lead Staples’ strategic reinvention.”

The reinvention is keyed to the recognition that the modern consumer needs fewer pens, paper and, well, staples, but instead might need a different level of digital services. Plus, competition from the likes of Amazon and Walmart has driven Staples to re-engineer itself.

• The Second Cup, a Canadian coffee shop chain with more than 350 units, has hired Alix Box, onetime vice-president of operations for Starbucks in Canada, to be its new president/CEO. Most recently, she was senior vice-president for retail at Holt Renfrew, a luxury retailer.
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