Here’s one way to motivate employees.
Save Mart Supermarkets in Northern California and Northern Nevada said yesterday that it had rewarded almost 200 employees for having provided excellent customer service by giving each of them “three minutes to shop for up to $500 worth of groceries, cheered on by their managers, co- workers, and customers ... To qualify to win a shopping spree, employees and their stores or corporate support departments needed to achieve top scores for customer service during the quarter that ended in June 2010. The awards...recognized employees that achieve specific criteria designed to enhance the overall shopping experience for customers. Once a store or support department qualified, a winner was drawn from all eligible employees.”
“Good customer service is the best tool we have to ensure consumers continue to shop in our stores. It defines our company culture, distinguishes us from our competitors, and is a major component of the value we deliver to our customers every day,” said Donna Smith, Manager of Consumer Relations and Employee Recognition. “We reward our employees for delivering excellent service throughout the year to reinforce its importance to the company and our customers.”
Save Mart Supermarkets in Northern California and Northern Nevada said yesterday that it had rewarded almost 200 employees for having provided excellent customer service by giving each of them “three minutes to shop for up to $500 worth of groceries, cheered on by their managers, co- workers, and customers ... To qualify to win a shopping spree, employees and their stores or corporate support departments needed to achieve top scores for customer service during the quarter that ended in June 2010. The awards...recognized employees that achieve specific criteria designed to enhance the overall shopping experience for customers. Once a store or support department qualified, a winner was drawn from all eligible employees.”
“Good customer service is the best tool we have to ensure consumers continue to shop in our stores. It defines our company culture, distinguishes us from our competitors, and is a major component of the value we deliver to our customers every day,” said Donna Smith, Manager of Consumer Relations and Employee Recognition. “We reward our employees for delivering excellent service throughout the year to reinforce its importance to the company and our customers.”
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