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In the Kindle community blog, CEO Jeff Bezos has apologized for the company’s decision to remotely remove e-copies of George Orwell’s “1984” and “Animal Farm” from the Kindles of people who bought it; it ended up that the company that created the e-version did not have the rights to the books.

Bezos wrote: "Our 'solution' to the problem was stupid, thoughtless, and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we've received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission."
KC's View:
Certainly not a fatal misstep, but a misstep nevertheless, resulting from tone deafness. I hope they’ve learned their lesson.