business news in context, analysis with attitude

Some independent espresso shop owners are accusing Starbucks of “stealing customers,” not creating new ones. But MNB Content Guy Kevin Coupe argues that not only is this inaccurate, but it isn’t even possible…and that this is a lesson that all retailers have to keep in mind.

To hear his reasoning, go now to this week’s new MNB Radio entry by clicking on the icon at the left hand side of this page, or go to:
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