The Wall Street Journal reports that “many U.S. merchants may be unwittingly in violation of plumbing codes when it comes to letting the public use their bathrooms. A growing number of states now include language in their codes spelling out requirements for customer restroom facilities in mercantile and other business spaces. New Jersey's code has done so since 1983; California's does also, as well as Virginia's and Florida's. Indeed, a majority of state legislatures, including New York's, have adopted codes with similar requirements.”
- KC's View:
Whether it is the law or not, we can’t imagine why any retailer wouldn’t make sure that there are clean, attractive and accessible restrooms available to customers.
Trust us, we’ve been in a few that were not fit for man nor beast. And it has always seemed to us that a restroom is a direct and illustrative reflection of how a store views its customers.