business news in context, analysis with attitude

The Chicago Tribune reports that as 400 Walgreen drug stores there deal with a strike by some 1,200 of its pharmacists, Jewel-Osco is taking advantage of the labor strife to heavily advertise and promote its pharmacies.

Ads will include addresses and phone numbers of Jewel-Osco’s pharmacies.

The key issues identified by the pharmacists are working conditions and staffing levels at Walgreen’s pharmacies, which the union says could have a negative impact on customers.

However, there apparently are some malcontents in the union – between 120 and 200 of Walgreen pharmacists, according to the Chicago Sun-Times, have resigned from the union rather than strike, and have charged that there is an “alarming disconnect” between union leadership and the rank-and-file.
KC's View:
We are reminded of the words that David Mamet put into the mouth of Chicago cop Jimmy Malone (Sean Connery) in “The Untouchables”:

You want to get Capone? Here's how you get him: he pulls a knife, you pull a gun, he sends one of yours to the hospital, you send one of his to the morgue. It's the Chicago way and that's how you get Capone.

Of course, these days this isn’t just how to conduct business in Chicago. It ought to be the mantra for any retailer looking to compete in a tough world.