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Harold Lloyd, who is one the retailing industry’s most visible motivational speakers, is working on a new research project…and he is appealing to MNB users for help.

Essentially, he has two questions:

  • What is the single, most startling/outrageous/innovative/ingenius way someone (customer or employee) has stolen from you in the...Deli Department…Bakery…and the overall store?

  • What did you do to prevent it from happening again?

Harold is pulling the results together for a new presentation…the results of which will be made available in advance to MNB users who participate in this survey. (MNB will also carry the results, along with Harold’s commentary, shortly thereafter.)

Responses should go to: . We will forward them to Harold, who will protect your identity on request.
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